Lois Dagana Est. 2026

A journal of work, people & the difference it makes.

handle with care
Portrait of Lois Dagana, seated, in black and white

A personal journal of AI, design & impact

I'm an AI-first Product Designer. In a world where AI makes products feel powerful but unpredictable, I design for the hardest thing to earn: trust.

I work across civic tech, government systems, and enterprise platforms, where the stakes are real and complexity can't be an excuse for poor experience.

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Lois speaking into a microphone during a seated conversation
on the mic
Lois at a laptop, chin resting on her hand
work mode

Things I've helped build.

A collection of products and experiences I've worked on, from AI that helps citizens reach newsrooms, to simplifying government services and making complex systems easier for people to use.

there's more in this chapter: visitor management, too.

See all work

I care about what we build. But even more about who it helps.

The longer I work in design, the more I realise that a good product isn't just one that works. It's one that considers the people using it, the barriers they face, and what actually changes for them.

Whether I'm designing government services, building with AI, or working with communities, I keep coming back to three things.

i.

People

Understand the person before trying to solve their problem.

Working on NewsBridge AI has reminded me that two people using the same product can have completely different realities. A citizen sharing a story through a voice note and a journalist trying to verify it are both users, but their needs are very different.

Designing for both means understanding their contexts, not just creating a flow that looks good on paper.

In practiceNewsBridge AI

ii.

Access

Make it easier for people to participate, not harder.

Designing government systems taught me that not everyone has the option to use another product. If someone needs to pay a tax or access a public service, a confusing interface becomes a real barrier.

Pitching NewsBridge at Build 2026 pushed me further, to think about accessibility for people with disabilities. I'm learning that making something available doesn't automatically make it accessible.

In practicePayKaduna · NewsBridge AI

iii.

Change

Look beyond what shipped to what actually improved.

I've learned not to confuse launching a product with solving a problem. With NewsBridge, a working platform and people submitting reports is progress. The bigger question is whether those reports help journalists discover and verify stories that might otherwise go unheard.

The same goes for products I've designed for organisations: the real value is in how people use them, what becomes easier, and whether the solution keeps working for them.

In practiceNewsBridge AI · EDMS

the part I keep coming back to →

Shipping tells me something works. What happens after tells me whether it matters.

Some of my most important work happens away from a screen.

Pitching an AI product, joining conversations about AI in Africa, mentoring and outreach. Open any of these to turn through the pages: photos, what I did, and what I took away.

Learning in public. Sharing along the way.

I create content on YouTube and TikTok about AI-powered design, product design and building a career in tech. These are spaces to learn, reflect and share what actually helps.

A little more about the person behind the work.

Lois smiling broadly in front of leafy plants
Lois on a gym bench in front of a wall painted with the words Consistence and Goals
mornings start here
Lois lying on a mat after a workout, looking at the camera

AI-first Product Designer, Product Strategist, and Co-Founder of NewsBridge AI.

I studied Pure & Applied Chemistry before finding my way into product design. I'm self-taught, with 5+ years across government, civic technology, aviation and logistics, turning complex problems into products people can genuinely rely on.

I'm increasingly involved in responsible AI and AI governance, and I share what I'm learning through content and mentorship. I'm curious about how things work, but even more interested in how they can work better for people.

    Read the diary

    Let's make something matter.

    I'm always open to thoughtful conversations, meaningful collaborations and opportunities to work on problems worth solving.